Terms of service

Terms of Service

Welcome to Chandrayan, a brand of Kwicgro Pvt Ltd. By accessing this website and placing an order, you agree to the terms below.

1. Orders and pricing

• All prices are listed in Indian Rupees (₹) and are inclusive of applicable GST.
• We reserve the right to refuse or cancel any order, including where stock is unavailable or a pricing error has occurred.

2. Payments

Payments are processed securely through our partners PayU and Cashfree. We do not store your card or banking details on our servers.

3. Shipping and delivery

Delivery timelines and charges are described in our Shipping Policy. Estimated delivery dates are indicative and not guaranteed.

4. Returns and refunds

Returns and refunds are governed by our Refund & Returns Policy.

5. Product information

Our products are handcrafted; slight variations in colour, texture, and fragrance are natural and not defects. Product images are for representation.

6. Intellectual property

All content on this site — including the Chandrayan name, logo, images, and text — is the property of Kwicgro Pvt Ltd and may not be reproduced without written permission.

7. Limitation of liability

To the fullest extent permitted by law, Chandrayan shall not be liable for any indirect or consequential loss arising from the use of our products or website.

8. Governing law

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Haridwar, Uttarakhand.

Contact

Kwicgro Pvt Ltd · 71, East Gurubaksh Vihar, Kankhal, Haridwar, Uttarakhand 249408 · support@chandrayan.co.in